Customer Service
Please call 866-899-2805 with questions or for assistance. Our sales representatives are available from 8:30 AM to 5:00 PM EST Monday through Friday.
Product Warranty Registration
Registering your product will allow us to more accurately identify when your item was manufactured. Take a few minutes to fill out our Product Warranty Registration form and you will be eligible to receive useful information about Chelsea Clock products and services as well as special offers via our email newsletter.
Shipping Policy
Our primary carrier is UPS. Your choice of UPS shipping services, available for your shipment address, will be available in the shipping method section of our check out process.
International Shipping
On International shipments, some countries may have custom delays or additional tax, custom or duty charges. It is buyer’s responsibility to pay them upon receipt of merchandise. We are not responsible for any International shipping delays or custom charges that may be assessed. Buyers who have packages returned by customs will be eligible for a refund of product costs only, minus restocking and all shipping fees.