A Chelsea clock is designed and handcrafted to last for generations. However, proper care is essential for making sure your timepiece maintains its luxury look and precision accuracy. Even if you don’t know how to fix a clock that’s broken, a few basic tips can help you keep them in tip-top condition.

Below are some of our most frequently asked questions about caring for your Chelsea Clock.  Do you have a question about your clock?  Visit our FAQ page or simply type your question in the comment section below and we will provide you with an answer as quickly as possible.

What can be used to clean the brass case that has pitted and tarnished?

Once the protective lacquer coating has been damaged and worn — or has been removed — the brass will tarnish. It must be refinished to bring back the original bright luster and then re-lacquered to prevent tarnish. No cleaner or polish will improve the condition. Refinishing is available at our repair facility.

Is it possible to over-wind my clock?

No, it is not possible to over-wind a Ship’s Bell or Shipstrike Clock. However, an under-wound clock will sometimes have an inconsistent chime or may not keep accurate time. When it comes time to wind the clock, be sure to wind both keyholes (clock mainspring and strike mechanism) completely each time. Turn the key until you cannot turn it any further.

My clock chimes inconsistently. How can I fix this?

This is more than likely caused by not fully winding the clock. To resolve the issue, wind both the clock mainspring (right keyhole) and the strike mechanism (left keyhole) fully. Next, turn the minute hand clockwise to the correct time, stopping at each hour and half-hour point to allow the bells to strike their full count. The hour hand should never be moved manually; all adjustments should be made by moving the minute hand.

How should I care for my clock if I am going on vacation or unable to wind it for extended periods?

If you are not going to be with the clock for over one week, be sure to fully wind both keyholes on the clock. Then insert the black tube into the winding arbor in the front of the clock (provided with the clock’s original packaging). This will ensure that the clock does not wind down completely. If you have misplaced your black tube, you can contact us and we can mail you a replacement — or you can cut a plastic straw to fit and insert into the winding arbor.

Need a new clock? 

Chelsea Clock has been handcrafting quality timepieces since 1897. We offer clocks in a variety of styles and price points that are suitable for all types of decor. Our signature Ship’s Bell Clock is a statement piece like no other and would make a great addition to any home, office and/or yacht. Shop our Ship’s Bell Clocks now!