Customer Support

Warranty

Your Chelsea Clock is warranted against defects in material and workmanship for at least two (2) years* from the date of original purchase. In the event of any such defect, double box the instrument and return it via UPS, along with an explanation of the defect to the address shown below and we will repair or replace it at our option and expense. Any defects or damage caused by misuse, accident, tampering or negligence of the user is not covered by this warranty. Be certain to carefully and securely double box the instrument for shipment. All implied warranties covering merchantability, fitness for particular purpose, or otherwise are limited in duration to two (2) years from the date of original purchase. The repair or replacement of any defect is the exclusive remedy under this warranty. In addition, the warrantor shall not, under any circumstances, be liable or responsible hereunder for consequential, incidental, indirect, or special damages. Please note that some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. This warranty gives you specific legal rights; you may also have other rights that vary from state to state.

* Note Ship's Bells and Barometers are warranted for a period of five (5) years.

Shipping Policy

Currently we are only able to accept online orders to shipping addresses within the United States. For inquiries concerning international orders, please contact our sales department. To ensure the secure delivery of your order, Chelsea Clock Company does not ship orders to P.O. Boxes.